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  • 2 - 5 Years
  • Posted : above 1 month

Job Description:


The objective is to supervise and manage Cash Pickups, external agencies at state level to deliver continuous results, drive improvement through initiatives, identify area of opportunity and fix them in a process oriented approach

Key responsibilities

1 Shall be responsible for managing collections agencies

2 Empanelment of agencies, achieve and sustain the performance of all agencies as per the set targets

3 Should sustain the required Manpower in all agencies with sufficient allocation to vendors Field executives

4 Should review agencies on regular basis and take corrective action to ensure maximum performance and output

5 Monitor processes & procedures (COC) are followed by vendors as per protocols

6 Should work as an auditor to ensure vendors are not involve in any fraud or suspicious activities

7 Should visit and work closely with all vendors on day to day basis

8 Should achieve collection target on collection, conversion rate, productivity, Agency Budget

9 Actively monitor state/ city/ area/ team efficiencies and come up with recommendations to improve productivity

10 Ensure timely INVOICE PROCESSING of all vendors in coordination with finance, back end and strategy team

11 Maintain relationship with internal and external vendors

12 Maintain relationship with various departments in the organization basis requirement to ensure 100% smooth functioning of the department

13 Summarize collection report and propose solution for root causes due to which performance is low

Desired Profile

1 Graduate

2 Well versed with MS Office applications

3Good Knowledge of English, Hindi/ Regional Language

4 Relevant experience in handling external collection agencies/ Field collections/ Field recovery

5 Preferably from Banking/ NBFCs,

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Not Disclosed
Deadline : 06th May 2020

Key Skills:

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