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Job Description:

Assistant Manager - Concierge

Employee Status Regular

Assistant Manager - Concierge
Colleagues and Leaders at Fairmont Hotels & Resorts are turning moments into memories for our guests by being ambassadors for our brand, our hotel and our community Showcase your passion for guest service as Chef Concierge and lead a knowledgeable team whose insight into their destinations best offerings will create a personalized and memorable guest experience

Hotel Overview

FRHI, a leader in the global hotel industry, Fairmont Hotels & Resorts offers guests an extraordinary collection of iconic luxury properties, including New Yorks The Plaza, Shanghais Fairmont Peace Hotel and Londons The Savoy We are proud to extend this tradition of hospitality to our first destination in India, the exquisite Fairmont Jaipur opened on 9th August 2012

As the stunning capital of the Indian state of Rajasthan, Jaipurknown as the Pink Citybeckons with a host of wonderful attractions, from breathtaking architecture to lush greenery to bustling avenues Embracing this rich and colourful setting is Fairmont Jaipur, a modern landmark built in the tradition of the regions grand Mughal palaces Amid pristine gardens and elegant water features, the hotel offers 245 spacious, beautifully appointed guest roomsfeaturing traditional decor, large bathrooms and the utmost in luxurious details Adding to the conveniences the hotel also includes a selection of exclusive restaurants- Zoya for international cuisine, the Tea lounge Anjum, that brings a new dimension of service in the fine art of tea tasting, library bar Aza and the Cigar Diwan, (60,000 square feet) of conference space, the largest in the region With Fairmont Jaipur, we are excited to introduce a new audience to the understated elegance, hallmark service and unforgettable experiences that have long captivated our discerning guests, the world over

Summary of Responsibilities
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following

Consistently offer professional, friendly and engaging service

Ensure the Concierge team offers the best service, knowledge and assistance to guests

Assist guests with mail, messages, and all inquiries

Assist with any plans or arrangements the guest intends to make during their stay

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards

Follow all safety policies

Other duties as assigned

Qualifications

Previous experiences as a Concierge required

Must possess a professional presentation

Must possess outstanding guest services skills, sophisticated verbal & written communication skills

Computer literate in Microsoft Windows applications preferred

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position
Physical aspects of the position include but are not limited to the following

Frequent standing and walking throughout shift

Occasional kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements Candidate should have visa to work in India

APPLY TODAY Whether youre launching your career or seeking meaningful employment, we invite you to visit http//wwwfairmontcareerscom/ to learn more about Fairmont Hotels & Resortsand the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations And we know that, to offer our guests the best, we first need to offer our employees the best Thats why youll find exceptional work opportunitiesthroughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacificas well as industry-leading training, career development, recognition and rewards Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy, New Yorks The Plaza, and Shanghais Fairmont Peace Hotel Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program An exciting future awaits!

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 24th Feb 2020

Key Skills:

Company Profile:

Company
Fairmont Hotels & Resortsarfix

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