Job Description:


Bank of America is one of the worlds leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services We are committed to attracting and retaining top talent across the globe to ensure our continued success Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most This purpose defines and unites us Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide

* BA Continuum is a non-bank subsidiary of Bank of America, part of Global Business Services in the bank

Process Overview

The Operations Business Analyst will be part of the Process Automation team and will collaborate with the broader team and the client to assess business processes, define business needs and implement solutions to achieve core objectives

Global Markets Operations delivers end-to-end support for Global Markets sales, trading and underwriting businesses, and certain shared services across securities, derivatives, foreign exchange, futures, options and commodities products for Corporate Treasury, Corporate Investment Portfolio and GWIM Incumbent will be responsible for troubleshoot data issues relative to process and application design ,plan and manage user acceptance testing of the software system and develop training material and facilitate end-user training sessions


Understand technologies within the process automation toolkit and advise business stakeholders on the best fit solution
Evaluate and document current state business processes and develop alternative future state approaches
Elicit business requirements using interviews, document analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis
Interpret customer business needs and translate them into software development requirements
Work closely with business unit stakeholders and Process Automation technology team in the preparation of detailed requirements in the form of Agile methodology user stories and facilitate implementation of the solution
Translate application developer technical questions for business unit stakeholders and return answers in the form of additional, new or revised user stories/requirements
Analyze and troubleshoot data issues relative to process and application design

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 18th Apr 2020

Key Skills:

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