• Mumbai City
  • Save Job
  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Collection and Documentation Documents such as Welcome letter, Demand Letter, Allotment letter, Reminders, Cost sheet, Receipts, MOFA, Agreements Etc

Follow up for payment through Reminder letters, Verbal communication and Emails

Facilitate in timely execution and Registration process

Facilitate in handing over possession of flat to the buyers and the necessary documentation

Carrying out the process for society formation and handover in coordination with the liasoning department

Cross check sale deed agreement before registration

Effective customer relationship management post- sales

Prepare debtors reconciliation Interest calculation for delay payments and collection from customer

Responsible for all the consumer touch points, from the time of sale to the handover of the residence, for the project(s) assigned

Ensuring quality of customer interactions through monitoring of relevant matrixs

Ensuring high standards of service delivery query resolution within specified TATs

Social Media tracking for complaints and ensure effective resolution

Periodically publish information on successful events, highlight positive customer experience and citizens positive comments on social media pages

Maintain healthy Csat metrics including post- possession Csat = 3 (on a scale of 0- 5); possessions / KHO effectiveness CSat = 45

Ensure 100% compliance in KYC Experience 3 - 6 years Industry Real Estate / Property Employment Type Permanent Job, Full Time Education Graduate/Post Graduate Location Mumbai,

Profile Summary:

Employment Type : Full Time
Industry : Real Estate
Salary : Not Disclosed
Deadline : 03rd Jun 2020

Key Skills:

Why not try out our free online tutorials and gain an edge?

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status