Job Description:

Job Role Candidate will have to handle the team of Team Leads/Supervisor for Outbound Collection B2B Process

Education Graduation/Post Graduation Degree mandatory


- 5 yrs to 8 yrs of experience as Debt Recovery Agent or Customer Care mandatory

- The candidate will have to handle the team of Team Leads/Supervisor for the Outbound B2B Collection process

- Experience in US based Collections Process in a BPO / ITES preferred with Excellent Communication Skills & Team Management Ability

- Managing and undertaking collections process for debts that have been allocated to him/her Team

- Keep a track of the portfolio for specific buckets for the assigned area

- Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters

- To do regular follow up with the default customers

- Ensure the collection process and legal guidelines adhere

- Providing and maintaining MIS report, reviewing of collection feedback on daily, Weekly & Monthly basis, etc

- Smart to handle Supervisor/ Team Leaders

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 13th Apr 2020

Key Skills:

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