• Assistant General manager Jobs in Other Punjab

  • The Mentor Group
  • Other Punjab

Job Description:

To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined

Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined

Bringing Escalations to senior management timely

Improve customer service at training centers by monitoring & also physically auditing the center

Proactively checking & monitoring customer satisfaction & ensuring timely resolutions

Prepares customer care performance reports as defined from time to time

Deal with irate customers tactfully & in a polite manner

Profile Summary:

Employment Type : Full Time
Industry : Education / Training
Salary : Not Disclosed
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Email hrthementorgroupin
Telephone 7087000579

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