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Job Description:

Ref# 24071

Function Cloud Services

Location India, Bengaluru

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital Be part of a winning team that leads the way in Enterprise Information Management

The opportunity

Provides technical and consultative assistance on engagements involving implementing the EMC Documentum product suite for our world-wide customers Understands customer requirements, conducts detailed technical design, determines level of effort & implementation approach, performs installation, development & integration and prepares technical documentation Key responsibility is to assist the project manager and other senior staff as part of consulting engagements to evaluate client needs, assess implementation options, propose appropriate solutions and ensure delivery quality Capable of performing assigned tasks with minimal supervision Provides assistance and guidance to junior staff members in solving technical implementation issues

You are great at

Represent EMC in a professional manner to customers, partners and other EMC personnel at all times
Support and report to engagement project manager while assigned to active customer engagements Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures
Establishes relationships with client technical counterparts Participates in client meetings related to solution scoping and planning Assist in the creation of proposals that address current and evolving client requirements
Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach
Perform installation, development, configuration, integration and testing activities Collaborate with senior staff and the engagement project manager as required during difficult customer situations Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations
Perform code reviews and periodic quality checks to ensure delivery quality is maintained
Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures Keep project managers informed of activities and alert of any issues promptly Provide inputs as part of engagement closure on project learnings and suggest improvements
Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management
Adhere to processes and methodologies to perform the required function Report deviations from defined processes to the engagement project manager and recommend associated improvements
Acquire EMC Proven Certification in Documentum Content Management/xCP foundations, administration, programming, development

What it takes

Excellent grasp of the principles of Enterprise Content Management systems concepts
Must have hands on experience supporting / trouble shooting DCTM 65 and above environments
Must have hand on support experience on Documentum Content Server, D2 , DQL,WDK ,
Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts
Good understanding ITSL tool and ITIL Process (Incident / Problem Managememt)
Working knowledge of Unix and Windows operating systems
Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams
Excellent verbal and written communication skills
Good team and interpersonal skills

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th Mar 2020

Key Skills:

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