• Apps Support Intmd Analyst Jobs in Chennai,India - 25087149

  • Citibank India

Job Description:

Apps Support Intmd Analyst - 19035023


Apps Support Intmd Analyst Apps Support Intmd Analyst

Are you someone who enjoys solving problems and loves taking on new challenges

Are you an ardent learner who is always looking to improve

Want to learn more about financial products

Great news, we might have an exciting career opportunity for you!

Overview of Citi

Citi, the leading global financial services company, does business in over 100 countries, providing consumers, corporations, governments and institutions with a range of financial products and services Our Markets & Banking business is a global leader in banking, capital markets, and transaction services, with a presence in many countries dating back more than 100 years Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity Citi is a leader in financial services technology, building and operating innovative systems that process millions of transactions and trillions of dollars daily

Citi is an equal opportunity employer Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence

Team/Function Overview

The FXLM application support group provides technical and business support for Citis Forex trading business Products supported include G10 FX, LM Rates and FX Derivative products

The FXLM application is a business critical application, providing pricing and trade executions, Middle Office and Operations, encompassing eTrading, Sales & eCommerce , Trade Processing, LM Rates , Risk & Derivatives

Role / Position Overview

Are you a highly motivated individual looking for a new challenge We have an opportunity for an Application Support Senior Analyst within our FXLM Production Support team

In this role, you will liaise closely with your colleagues in the New York, Mississauga, Belfast, London, Singapore, Chennai and Pune to ensure 24 x 5 coverage of the application As a member of the APAC Support team you will be required to provide on-site cover between the hours or 0700 and 1900 EST to cover business start-up and close, and any additional demands of the business You will be expected to cover occasional requirements to provide weekend coverage on a rotational basis to support releases cycles, and participate in disaster recovery testing

Key Responsibilities

Functional Responsibilities

Provide user support for mission critical trading system used by trading desks and operations

Support all aspects of FX trade life cycle flows including position matching, pricing, client connectivity, trade executions, settlements, back office and regulatory reporting flows

Start of day checks, continuous monitoring of application and underlying infrastructure and regional handover at end of day

Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements

Build and maintain technical support documentation

Act as a liaison between users/traders, interfacing internal technology groups and vendors

Participate in application releases, from development, testing and deployment into production

Perform post release checkouts after application releases and infrastructure updates

Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives

Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements

Ensure all productions issues are logged and updated as per the Support team policies and procedures

Effectively share information with other support team members and with other technology teams

Development Value

Ability to work as part of a truly global team

First class technical and business training from well-established team

Gain experience in liaising with Trading/Sales & Middle Office Counterparts

Opportunity to work with new and cutting edge technologies and expanding skillset in established technologies such as TIBCO EMS/Oracle/Unix/Linux/Gemfire to name a few



Working knowledge of Oracle SQL (Able to build ad hoc SQL queries)

Working knowledge of UNIX (Solaris/Linux) (Able to navigate the system and write shell scripting)

Working knowledge of Python Scripting

Demonstrable track record of hands-on application support experience in a global markets related business


Basic Business knowledge/ understanding of financial markets and products
Experience with Messaging Technologies (TIBCO EMS a plus)
Experience with real-time monitoring systems such as ITRS Netagent
Knowledge/ experience of problem Management Tools


Strong analytical skills & attention to detail
IT (spreadsheet/analytical/modeling skills)
Positive attitude and keen to learn
Good communication and interpersonal skills
Ability to work under stress and time constraints


Job scheduling tool such as Autosys
Issue tracking and reporting using tools such as JIRA
Good all-round PC skills (Ie Windows OS / Networks / General Hardware)

Do you want to take advantage of this exciting opportunity Apply today!


Bachelors Degree

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th May 2020

Key Skills:

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