• Applications Engineer Jobs in United States Of America - 25702951

  • CPA Global
  • United States Of America, Usa
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Job Type


Ideas change the world Help us change the way the world manages them

As the Senior Applications Engineer, you are an integral part of the Business Systems - Applications Engineering team covering a wide range of disparate technologies You will be primarily responsible for ensuring the successful delivery of Business Systems solutions including post deployment support (where applicable) across all CPA Global sites

Working within the Business Systems team you will lead and participate in projects to deliver new solutions/functionality and provide service improvements across the application stack

As a senior member of the team you will develop and mentor junior members, sharing and expanding your knowledge to reduce single points of failure and improve support coverage

A highly motivated self-starter you will be expected to immerse yourself in new technologies, identifying where they can improve CPA Global service offerings

Principal Duties & Accountabilities

Reporting to the Business Systems - Applications Engineering Manager
Provide technical expertise and support to CPA Global business units in particular Business Systems and Change Management Professional Services
Working with the Change Management Professional Services team to ensure any projects delivering new solutions or additional functionality are fit for purpose and supportable within IT Business Systems
Act as a subject matter expert on a varied technology stack to include but not limited to Microsoft Windows, Citrix - ShareFile, Atlassian - JIRA, Cerberus FTP, MS Sharepoint, MS Power BI, MS Dynamics CRM, NET, MSSQL
Provide global support for Business Systems within other service areas, where required
Root cause analysis on repeating issues to identify and resolve
Ensure documentation is produced (where new services have been introduced) and is fit for purpose
Lead and participate in projects to deliver service improvements across both Business Systems and associated IT / Business services
Provide recommendations for service improvement from conception to delivery
Ensure Business Systems processes are standardised across all offices and of a high quality

Key Skills & Experience

A broad technical understanding of a wide range of platforms and technologies including but not limited to Microsoft Windows, Citrix - ShareFile, Atlassian JIRA, Cerberus FTP, MS Sharepoint, MS Power BI, MS Dynamics CRM, Cloud Technologies (AWS, Azure etc), MSSQL, NET, Citrix
Ability to work both independently and within a tight knit team
Excellent written and verbal communication skills Ability to communicate effectively at all levels, from technician to Board level Ability to equate complex service issues to commercial reality
Excellent relationship builder with well-developed influencing skills
A team player Able to directly relate IT service initiatives to commercial business benefits Strong negotiation ability and problem solving skills Ability to work under pressure
Broad knowledge of the CPA business and business strategy or general knowledge of the patent industry

The long term success of our business relies on our people feeling a part of what were doing Together, lets take the right steps to building a strong corporate culture Simon Webster CEO

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans, Law/Legal Firms
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Jul 2020

Key Skills:

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