• United Kingdom, Uk
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

A new opportunity has become available within our Application Support and Service Management (ASSM) team for an Applications Support Analyst This dedicated team provides operational support for more than 300 services supporting Retail, Corporate and Wealth Operations and Customers, and maintain management oversight and accountability for their supporting internal and external technology services As part of this team, you will play a key role in ensuring the stability of various platforms and ensure compliance with Barclays initiatives and activities

What will you be doing

Delivery of application support functions incorporating the ownership, analysis and resolution of Service Incidents and problems
Participate in additional activities related to the applications under support such as Business Continuity Testing , Change Management, Risk events and Application Releases and Upgrades
Ensure all live applications are fully supported and meet the SLA requirements of service area
Effectively provide Service Acceptance measurement and sign off for area of responsibility
Manage& deliver 1st/2nd line applications support whether direct, sourced internally or 3rd party hosted
Work with the wider Technology group to ensure adaptation of services meet the changing needs of the business
Identification of and implementation of continual improvements to the service through, for example, incident root cause analysis, trend analysis and procedure reviews

What were looking for

Financial Services Support background
Windows Desktop and Server
SQL on databases SQL Server or Oracle

Skills that will help you in the role

Autosys Job Scheduler
ITIL v3 qualified to at least foundation level

Where will you be working

This role will be based in our Aurora house Glasgow office; a stones throw away from Glasgow Central Train Station and the heart of Glasgow
Interested and want to know more about Barclays Visit homebarclays/who-we-are/ for more details

Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues Simply put, success is not just about what you achieve, but about how you achieve it

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals

Our Benefits

Our customers are unique The same goes for our colleagues Thats why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be We are proud of our dynamic working options for colleagues If you have a need for flexibility then please discuss this with us

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

Company Profile:




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