• Application Support Analyst Jobs in New York City

  • New York City
  • Save Job
  • 2 - 5 Years
  • Posted : above 1 month

Job Description:

Line of Business

Financial Services


Application Support Analyst

Project Description After an ambitious and well executed plan, the client is scheduled to go live on Murex IRD and CRD in January 2019 Over the past 18 months, the client has migrated onto Murex their IRD and CRD business as well as rebuilt associated process to take advantage of Murex capabilities Following January 2019 go live, the client is planning to (1) roll out EQD on Murex, (2) build out a global application Support platform, and (3) immediately start on streamlining up and down stream application ecosystem to take advantage of Murex capability

Responsibilities - Resolve daily end-user issues on both functional, technical, valuation, and pricing -- L1 Support
- Liaise with respective internal team(s) to resolve issues and necessary enhancements
- Develop requirements per given stream and according with resolution needs as they come along
- Manage day-to-day assigned tasks to complete various application support deliverables
- Contribute to support group(s) efforts in resolving request or issues
- Analyze, formulate, proposed, develop and/or contribute to overall solutions as per project deliverables
- Continuous follow-up of new Application developments, enhancements, version upgrade release, regulations/practices globally, and other such items
- Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

Skills Must - Good product knowledge in IRD, CRD, EQD
- Good understanding on P&L concept overall and its components
- Good understanding and hands-on experience in Market Data, Batch processing, End of Day flow(s), and Trade Life Cycle
- Strong analytical and conceptual skills
- Strong problem solving skills and attention to detail
- Strong presentation skills
- Strong relationship building skills both internally and externally
- Strong experience in supporting end-users and resolving their daily issues

- 2 years experience in financial markets technology support role
- 1 years experience with Murex functionalities
- Must have strong personality, logical and analytical skills
- Be detailed-oriented, a quick learner and self-starter
- Possess good verbal and written communication skills
- Must have strong organization skills

Nice to have - BS or higher degree in Finance, Mathematics, Computer Science or equivalent
- Implementations and upgrades MXpress; MXplus updates and MX3 main-branch upgrades
- Test management
- Trade life cycle management
- Market Data management
- Knowledge in SQL (Oracle and/or Sybase) and Unix commands is a plus
- Client focus understands clients businesses; identifies and understands the needs and objectives of clients, both on an individual and corporate basis; builds strong relationships to aid Excelians aim of being a trusted partner to the clients
- Communication skills expresses ideas effectively, both verbally and in writing; adjusts language, terminology and non-verbal communication as appropriate
- Teamwork works effectively with others; helps to build strong teams and networks
- Personal leadership realistically identifies own skills, experience, knowledge and other personal attributes; displays confidence and resilience
- Planning and organizing identifies and meets milestones; understands and articulates deliverables; assesses and mitigates risks; sticks to the scope of work and manages any changes
- Analytical decision-making identifies and solves problems using insight and experience to make good decisions; gathers relevant information, identifying important issues and drawing conclusions

Languages English Advanced/Fluent


New York City

Work Type

Technical Support (SL1)

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

Company Profile:


These free online tutorials may interest you

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status