• Germany
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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun

About the team

FIS a Global Leader in Financial Systems Software, with 55,000 employees worldwide are seeking a Operations Analyst to join our team in Oxfordshire (Abingdon) The Operations Analyst will join a successful team supporting market leading software with our high-profile financial services client, working in a global capacity

The position will suit a technically minded, Support Analyst, with previous experience supporting live software systems You will receive excellent exposure to the financial services software industry and mentoring within a strong team focused environment

We will consider applications from both Junior Support Analysts looking to take that next step in their career and from more experienced professionals

What you will be doing

The Operations Analyst takes responsibility for the support of the live software systems for one or more FIS clients

The job involves owning and maintaining processes and data structures on live servers, researching and replicating software and hardware issues, implementing workarounds and driving issue resolution

The tasks involve general Windows administration, database configuration, scripting and general problem-solving techniques

The role will involve occasional travel

Key Duties

Work with FIS Application Consultants to plan software releases from inception to deployment
Deployment of software and batch processes to live servers
Housekeeping and management of the Clients environments hosted by FIS
Research and replication of software and hardware issues
Determine workarounds and issue resolution
This will require a detailed analysis of the business user requirements and workflow processes
Collection and analysis of stats and data relating to performance

What you bring

Experience of supporting live systems or other experience of working with and troubleshooting software in a business setting
An interest in working with the financial services software industry
Microsoft Windows (Advanced level)
Microsoft Office, especially Excel and Word
SQL Server
We are seeking a technically/mathematically minded individual

Added bonus if you have

Microsoft IIS
Sybase/Oracle
XML
Web, VBA or Script Programming
Active Directory
Experience of network support and troubleshooting
Experience of multi-server distributed systems

What we offer you

Work in a genuinely global role within a global company; the candidate will be working with staff in the US, UK and Asia Pacific offices
You will have the opportunity to learn and improve business knowledge in Financial Credit and Market Risk management
Learn and improve technical knowledge, including Windows, NET, SQL and Delphi
Develop transferrable technical skills, eg Windows Server Management, SQL Server
Build a strong knowledge of correct procedures and protocols in relation to managing and supporting live server environments
Build diplomacy and team-working skills working with a large variety of FIS teams from a variety of backgrounds

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice

FIS is an equal opportunity employer We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics The EEO is the Law poster is available here and here

For positions located in the US, the conditions below apply If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis

As part of the selection process this role may require an assessment to determine suitability

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

Key Skills:

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