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  • Posted : above 1 month

Job Description:

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital Be part of a winning team that leads the way in Enterprise Information Management

The opportunity

The position will be primarily focused on the system used by Customer Support to manage OpenText support contracts OpenText is leveraging their Assure product offering to achieve maximum efficiency for the renewals process The Assure system is tightly integrated into Enterprise Systems at OpenText including integrations with our ERP systems and our Customer Support ticketing systems

You are great at

Complete end-end support on Jira and Confluence
Data migrations from other Bug Tracking tools to Jira
Integration of Jira with version control tools
Application and Web Server administration
Investigate and fix advanced (3rd level) application issues
Identify, create, document and implement processes that provide additional efficiencies for the team

What it takes

A bachelors degree, College diploma or equivalent experience
4 years of experience is Atlassian tools administration
Development experience working with Microsoft SQL server or equivalent
Strong application troubleshooting skills
Good Tomcat and Apache knowledge
Strong Windows and Linux OS administration skill
An aptitude to learn new technology quickly
Effective documentation skills
The ability to work independently and as part of a team
The ability to handle multiple streams of work effectively
Knowledge on Shell/Python/Perl scripting will added advantage
Experience with working or developing in any one of the following programming languages Java, JavaScript, Perl, HTML 5, and Web services like JSON, REST
Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design and Agile Development Methodology
Experience in integration of JIRA with Perforce, TFS, Confluence, Git, SubVersion
Experience in development of custom Plugins for JIRA/Confluence and reports

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

Key Skills:

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