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  • 5 - 5 Years
  • Posted : above 1 month

Job Description:

Application for Design Partner Community Manager Design Partner Community Manager

ABOUT

As a Community Manager , you will play a key role in the growth of HomeLane You will build positive relationship with our partner community , specifically the Design Partner Program Design Partners (Freelance interior designers) form a critical part of our Business Model as they are the face of HomeLane for our customers

EXPERTISE AND QUALIFICATIONS

MBA / equivalent from tier 1 B - School

4 - 5+ years professional experience

Demonstrated ability to navigate difficult conversations and aptitude for adapting communication style based on audience

Community organizing or campaign experience is a plus

Excellent Excel and data analysis skills

Demonstrated leadership on projects and initiatives at your organization

Attention to detail and comfort with ambiguity in an ever - changing environment

ROLES AND RESPONSIBILITIES

To build the design partner community

Manage day - to - day operations of HomeLane Design Partner Engagement efforts to ensure key metrics are healthy and identify areas of improvement

Identify key segments of the Design Partner community to build relationships and grow engagement

Leverage multiple channels of feedback to identify ways to improve Design Partner experience & business metrics

Develop analytical frameworks , build models , and present findings to support the company in decision - making

Identify operational weaknesses and help improve or innovate new processes

Build , maintain , communicate , and present detailed reporting both at city - level and national level

Be the voice of the Design Partner community in all key decisions and policies that impact the community

Identify the Design Partner requirements for each city / showroom from time to time and lead the recruitment and onboarding of Design Partners

Collaborate with other city and central operations / finance teams , as well as marketing and product teams , to ensure that insights inform broader strategic initiatives Example Projects

Manage communications with Design Partners while growing and improving quality of multiple Design Partner programs with intersecting goals and execution methods

Collaborate with members of Policy / Comms , Legal , and Marketing teams both locally and nationally on the rollout of new initiatives , policies , and ongoing program efforts

Create and use analytics tools to monitor and improve the Design Partner experience across lines of business support interactions , product rollout , communications , local operations , etc

Develop and measure the success of new Design Partner engagement tactics at scale across the country,

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 20th Jan 2020

Key Skills:

Company Profile:

Homevista Decor and Furnishings Private Ltd
Homevista Decor and Furnishings Private Ltd

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