• Australia
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  • 8 - 11 Years
  • Posted : above 1 month

Job Description:

AppD Technical Leader NET Customer Engineering (4558)


Sydney, NSW, Australia

Area of Interest

Engineer - Software

Job Type


Technology Interest


Job Id



About Us

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds Using AppDynamics, youll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale

About the role

As a Lead Software Engineer on the NET Customer Engineering team, you will be responsible for solving complex technical challenges in customer environments and working with customers to provide advanced technical support, analyzing both AppDynamics and customer code You will also serve as a mentor to your global team, developing deployment and configuration best practices You bring experience as a hands-on technical leader who has the right problem-solving, customer-facing, and leadership skills In this position, you will be responsible for analyzing and building multi-tiered applications using various NET ecosystem frameworks This is a unique opportunity to work in a rapidly-scaling, fast-paced environment with exposure to the most advanced technologies across the stack In addition, you will help mentor junior team members to ensure the overall success of your team

Day-to-day responsibilities

Help customers instrument, monitor, and debug their large multi-tiered complex applications

Approach each new project as a mentoring opportunity, assigning tasks and achievements appropriate to team members skill set

Write applications in all the available NET stacks; learn new stacks and technologies and apply our instrumentation to these applications

Work on product bug fixes and feature development around customer related enhancements/issues

Replicate customer environments and work with the engineering team to identify & fix the root cause or provide interim workaround as needed

Provide advanced technical support and partner with customers to solve complex issues with the product in their environment

Mentor your immediate, and global team around technical problems and standard methodologies

For instrumented applications, analyze and diagnose performance impacting issues using tools such as WinDBG, PerfView, DebugDiag, Fiddler, Wireshark, etc

About you

8 years of software development experience in NET with extensive debug and troubleshooting, and ideally some exposure to C and Java, although not a hard requirement

3 years in a lead engineering capacity with an enterprise software company

BS in Computer Science or equivalent work experience

Experience is configuring IIS and Windows networks

Experience with object-oriented/modular programming

Understanding of MVC design patterns and frameworks

Real-world experience coding/deploying/troubleshooting NET Core and Async

Experience using WinDBG to analyze memory dumps

Knowledge of Web protocols, formats, and server environments

Real-world experience working on NET cloud solutions with emphasis on Azure

Outstanding attention to detail, specification, and ability to troubleshoot/fix complex problems in customer environment

Proven Customer-facing professionalism

Bonus points for

Site Reliability and/or DevOps Engineering experience a plus

Analyzing thread and memory dumps

Just a note

Note to Recruiters and Placement Agencies AppDynamics does not accept unsolicited agency resumes Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes Unsolicited resumes received will be considered property of AppDynamics

AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance) If your disability makes it difficult for you to use this site, please contact talentappdynamicscom AppDynamics participates in E-Verify


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

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