• Analyst Work Place Services Jobs in Hyderabad,India - 25156113


Job Description:

Analyst Work Place Services Infrastructure Management | 5 - 8 Years | Hyderabad, Telangana, India About WHISHWORKS IT Consulting Private Limited WHISHWORKS is a 200-strong global IT services and consulting company, specialising in systems integration and Big Data analytics since 2008 The company works with an ecosystem of systems integration and Big Data partners, including MuleSoft, Hortonworks, MapR and Cloudera, to develop leading solutions that enable digital transformation Over the years WHISHWORKS has helped hundreds of businesses access, control and monetise their data becoming the partner of choice for data-driven organisations

Summary Strong Knowledge on System, Server & Network Administration


Bachelors degree in computer science or equivalent

Experience and Skills required

5 years work experience in System, Server & Network Administration

Hands-on experience in G Suite & Microsoft 365 administration activities

Strong knowledge in Xenserver / Microsoft Hyper-V / VMware virtualization technologies

Strong knowledge in AWS, Azure, GCP Cloud computing technologies

Strong knowledge in administrative skills on applications like Atlassian JIRA, Confluence, Service Desk, JFrog, SVN, MySQL, Jenkins, Sonarqube, Maven & troubleshooting the application issues and backups/restore

Strong knowledge of Patch Management WSUS, SCCM

Strong knowledge of firewalls, core switches (L2 and L3), VLANs configuration, port security and routing

Strong knowledge of Endpoint security McAfee, Kaspersky Antivirus

Hands-on experience in configuring System & Network performance-monitoring tools like Nagios, PRTG, Solarwinds, OpsRamp

Strong knowledge of different operating systems like Windows, Linux, Mac OS

Strong skills in Active Directory / LDAP user and group administration

Knowledge on DNS, DHCP, ICMP, SFTP

Strong knowledge of email security

Knowledge on Service Request/ Incident Management, Problem Management & Change Management as per ITIL Standards

Knowledge of IT Service Management tools like ServiceNow, Atlassian

Knowledge of new deployments & migration activities

Expertise in backup & recovery

Knowledge on NAS Storage, LUN configuration

Expertise in shell scripting

Strong communication and documentation skills

Experience in creating, updating, managing and maintaining systems ISO images and applying the images on new systems

Strong knowledge of ISO 27001 compliance processes and security requirements

Experience in managing CASB like CloudCodes or equivalent

Strong knowledge of WLAN and hands-on experience in managing WLC and WAP

Roles & Responsibilities

Administration of systems, servers, routers, switches, firewalls, VoIP phones, application management

Administering GSuite & Microsoft 365 Mail services

Provide investigation, diagnosis, resolution and recovery for hardware and software problems

Configuring inbound & outbound rules in G Suite, Microsoft 365 and auditing the alerts

Configuring LANs, WANs, Wireless, network segments, VPN, Internet, and intranet systems

Configuring & Managing Data centre

Vendor management to on-board new vendors, price negotiation & review their services

Maintain the integrity of the network, server deployment and security

Manage servers and virtualization Hosts (Hyper-V, XenServer)

To update systems and servers regularly with approved software updates

Managing Endpoint security server, updating virus definitions

Active Directory, DHCP, DNS, Group Policy, WSUS, SCCM activities

Prepare technical documentation, manuals and IT policies as per ISMS standards

Familiarity with various operating systems and platforms (Windows, Ubuntu, macOS, Windows Server 2012/2016)

To monitor and maintain computer systems and networks including Voice over IP (VOIP) telephony and various site Internet connections

To respond to service incidents within the times specified in any Service Level Agreement (SLA)

To provide remote support to all users as required, solving their problems and providing procedural documentation

To monitor system & server logs, following up on any security or performance issues

To manage audio-visual equipment at meetings, conferences or training, and to manage audio-visual resources

Perform all duties and responsibilities in line with current security procedures

To establish and maintain good working relationships with colleagues and end-users

Create and verify backups of data, OS Image, VM snapshots

Administrate infrastructure, including firewalls, databases, malware protection software and other processes

To create, update and manage ISO images and apply the images on new systems

To perform VAPT tests, internal audits, RCA on Security incidents and ISO documentation as per the ISMS standards

Updating IT Security Policies and procedures periodically

Configuring device-based restrictions, DLP rules using Cloud codes or equivalent tools

Configuring WLC, MAC-to-IP binding, WAP security, WTLS Protocol

Performing Wireless Audit to analyse the security gaps & troubleshooting the Wireless issues

Review network, server & application logs periodically

Prepare weekly and monthly reports

Keywords System
Server & Network Administration

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 19th May 2020

Key Skills:

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