• Analyst / Senior Officer , Credit Management Officer - Singapore Collection Centre , Risk Management Group Jobs in Singapore

  • DBS Bank Ltd
  • Singapore

Job Description:

Analyst / Senior Officer, Credit Management Officer - Singapore Collection Centre, Risk Management Group - ( WD07615 )

Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks We provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decisions In addition, RMG is responsible for the monitoring and reporting on key risk issues of the Bank To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure

Responsibilities

Contact and follow up with customer via various electronic channels to remind them of overdue payments and render prompt service on customers requests
Provide customer with sufficient information to make correct payment via various digital channels to the Bank
Embrace of digitization initiatives or projects to meet Collection objectives
Review customers profile and recommend the most effective collection actions
Negotiate payment schedules that will ensure maximum profitability and minimum risk exposure to the Bank
Seek supervisors advice in solving irregular cases

Requirements

Minimum diploma holder with 1 year of relevant experience
Knowledge / experience in collection, digitization initiatives/projects, customer service, credit cards or unsecured products will be preferred
Good communication skills, preferably proficient in multiple languages / dialects
Emotionally resilient with good negotiation skills
Good analytical and decision-making skills
A team player with good interpersonal skills
Proficient in Microsoft Office applications

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Company
DBS Bank Ltdarfix

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