Job Description:

/ Key Responsibilities

The position is for an Application Programmer in AMO production Support team The role involves supporting key AMO - Enterprise applications and data marts involving strong PL/SQL and stored procedure knowledge on Oracle database platform The candidate should have high expertise and core skills of Informatica and UNIX shell script In addition, hands-on experience with Control-M technologies would be a plus The successful candidate will be responsible to support for consumption of downstream feeds and applications in varied technologies This would also involve intensive interaction with the business and other systems groups, so good communications skills and the ability to work under pressure are absolute must The candidate is expected to display professional ethics in his/her approach to work and exhibit a high level ownership within a demanding working environment

Providing first line of technical support for business critical applications (Principal technologies / applications used include Oracle, UNIX , Control-M, Python and PAAS)
Work in the support team alongside data analysts, business analysts, database administrators and business project teams in enhancing and supporting the production services
Help maintain Control-M schedules
Conduct analysis and do bug fixes for production incidents Carry out technical enhancements as desired
Carry out daily health-check activities involving application checks, system checks, and database checks and related on production systems / servers
The scope of responsibility also covers monitoring business critical batch workloads, real-time / interactive processing, data transfer services, application on-boarding and upgrades, and recovery procedures
Report root cause of the incidents and present ideas on how to prevent the incidents from occurring in future
Ensure adherence to incident and change management processes Regular engagement with Business & Systems Teams looking to adopt and apply the best practice of Service Support
Prepares and maintains documentation related application support like SOM, Service Card, Support Rota, Knowledge base, etc
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Responsible for servicing 24x7 support as per support rosters
Flexibility to work in shifts (on-demand & short-term basis), and/or on weekends

Experience and Qualifications

Around 3 5 years of technical experience in Software / IT industry in Development and Support functions

Minimum 1 2 years of support experience in Production Support roles

Technical skills

Primary Qualifications

Must have At least 2-3 years of Oracle experience with strong focus on PL/SQL stored procedures
Should have core skills of UNIX shell script

Experience in Python and PAAS technology
Hands-on experience with scheduling tools - Control-M would be a definite plus
Experience in PERL scripting
Experience in Eagle with knowledge of Eagle interfaces like Uploaders, Exporters, Marts, Panels, Reports, and Portal etc would be additional plus Although this is not a mandatorily required skill
Experience of any source control tool SVN would be a plus
Good Operating Systems knowledge and associated commands (UNIX [Linux/AIX], MS Windows)
Familiarity in Data Warehouse, Datamart and ODS concepts
Knowledge of essential Software Engineering principles
Knowledge of ITIL practices

Essential Skills Required

Ability to apply new skills / additional information acquired in relation to role
Ability to interact with end users/business users
Ability to work closely with cross functional teams including Infrastructure teams/Architects/Business Analysts
Ability to prioritise own activities, work under hard deadlines
Team player with commitment to achieve team goals
Motivated, flexible and with a can do approach
Keen to learn and develop proficiency
Good communication skills both verbal and written
Delivery and results focused

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th May 2020

Key Skills:

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