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  • 0 - 5 Years
  • Posted : above 1 month

Job Description:

Resolve Customer queries and Complaints Troubleshooting of technical issues related to customers services Assist the customers on queries regarding their Products and Services via CHAT or voice Ability to analyze information and evaluate results to choose the best solution and solve problems Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly Conduct quality monitoring on voice calls and chats

Profile Summary:

Employment Type : Full Time
Eligibility : eClerx Services Ltd. eClerx is a leading knowledge/business process outsourcing (KPO/BPO) company providing back office operations support and Voice/Chat support .eClerx Customer Operations vertical specializes in providing operational expertise and pr
Functional Area : ITES , BPO , KPO , LPO , Customer Service , Operations
Role : Associate/Senior Associate -(NonTechnical)
Salary : 2,00,000 - 2,50,000 PA.
Deadline : 16th Jan 2020

Key Skills:

Desired Candidate Profile:

AnyGraduate

Company Profile:

Not Mentioned

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