• Analyst , IT Operations Center Jobs in Hyderabad,India - 25175208


Job Description:

General Summary

Monitor and maintain corporate Network and Server Systems Implement, document, and administer network and server systems to deliver global data, voice, and application services to Company users and external customers Responsible for supporting our 24x7x365 IT Operations Data Center, Server, and Network environment

Duties & Responsibilities

Proactively monitor, maintain, and administer network systems connected to Companys computing environment The systems include, but are not limited to routers, switches, wireless access points, firewalls, and PBX/VOIP systems
Proactively monitor, maintain, and administer servers and application systems connected to the Companys computing environment These systems and applications include, but are not limited to physical/virtual Windows servers, Linux Servers, Exchange, SQL, SharePoint, SAP, Active Directory, DNS, Monitoring, Data Backup, Storage, and EDI
Administer and maintain monitoring, availability, and performance tools/systems
Add and enhance monitors for various systems and applications
Perform root cause analysis, troubleshooting, escalation, and notification of network, server, application, and security events as assigned Conduct all necessary follow-up actions based on assignments, policy, and procedures
Serve as a direct point of contact for most customer (internal staff, external) and service provider interaction Includes receiving and resolving requests via phone, email, and internal ticket system, escalating alerts/issues to appropriate parties, performing site perimeter checks, shipping/receiving duties, network cabling, and rebooting servers and network devices
Take the lead in responding to operational and security issues as assigned Coordinate resolution efforts and prepare reports of findings
Perform proactive network, server, and application services monitoring for communication, technical, and security problems
As a team member, work to meet or exceed server level targets
Update and create internal documentation
Gather operational metrics and report them to Infrastructure Management
Perform assigned duties as requested by CommScopes management team
Evening, overnight, and weekend, holiday and on-call shift work may be required

Related Education & Experience

Bachelors in related curriculum such as Information Systems with Minimum of 1-3 Years of Related Experience

Include demonstrated competencies and physical, mental, & interpersonal skills
Experience with Network and Server monitoring tools and technology
Experience in the following preferred
o Network routers, switches, firewalls, security, BGP, HSRP, DNS, IP
o Server Administration Windows, Unix, Linux, Active Directory
o Monitoring Solarwinds, Microsoft SCOM
Ability to work independently and in shifts
Advanced certification in the following is highly desired - Cisco (CCNA, CCNP), RedHat, Microsoft (MCSE, MTA, MCTA, MCSA, or other certification relevant to the job description), VMware

Commscope is an Equal Opportunity Employer

Job Segment Operations Manager, Cisco, Developer, ERP, Operations, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Telecom, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 20th May 2020

Key Skills:

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