• Analyst - Data - Alerts management Jobs in Chennai,India

  • AstraZeneca Ltd
  • Save Job
  • 4 - 6 Years
  • Posted : above 1 month

Job Description:

At Astra Zeneca, we work together across global boundaries to make an impact and find answers to challenges We do this with the upmost integrity even in the most difficult situations because we are committed to doing the right thing

Alerts management is a new team sitting within GSC&S, this team is accountable for ensuring market driven complaints associated to serialization are properly investigated, logged and managed through an auditable process

Role description

The senior data analyst is expected to have strong supply chain knowledge and a good understanding of ERP master data and sales/delivery order processing Candidate should be knowledgeable and responsible enough to take accountability for resolving issues and escalating where appropriate Should be able to identify the improvement opportunities, better ways of working and be accountable for sustained improvement in the serialisation data space Should have exposure to business projects involving serialization in Regional/Global systems Should be seen as an expert in their field providing coaching and support to manufacturing, product data teams, marketing companies and external stakeholders (ie health authorities, logistic service providers etc)


Manage and be accountable for Logging and triaging serialisation alerts in line with quality/auditable standards
Monitor system logs to proactively capture incidents
Lease and coach supply sites to identify route cause of data issues
Escalate through marketing companies where supply maybe impacted due to market-based incidents
Raise complaints through GCM on supply sites and GES where data complaints are associated to manufacturing
Display a strong understanding of business processes and align the activities done in accordance with the defined global and regional standards
Initiate, sustain and successfully accomplish process improvement activities within the defined scope of work
Work independently to create the SOPs, knowledge documents and other related documents that can help standardize the processes and establish the standards within the defined scope of work
As a data analyst, ensure that mentoring of fellow team mates and other stakeholders happens as a part of the regular work

Important attributes

Good team player with strong faith in teamwork and collective responsibility
Good written and verbal communication skills and strong interpersonal skills
Keen eye for detail and a willingness to understand and appreciate the work content from a process perspective
Good stakeholder management and coordination skills
Should be willing to take up ownership of different pieces of work within the scope of work defined
Must be analytical, disciplined and should be able to independently handle work with minimum supervision

Education and Experience

Bachelors/Masters degree in Engineering/Management
4-6 years of relevant work experience
Hands on knowledge of SAP ERP material master and delivery processing
Exposure to working on SAP ATTP would also be a definite plus though not a mandatory requirement
Prior experience as a Business analyst/Functional analyst/Process expert is also desirable
Hands on knowledge on Microsoft office suite like Spreadsheet, Word, etc would be a basic requirement
Good understanding and appreciation of business processes
Any experience/certification in Continues improvement (Lean/Six Sigma) would also be considered as a plus
Should be willing to work in flexible timings

Analyst - Data - Alerts management

Information Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : ERP/CRM
Salary : As per Industry Standards
Deadline : 20th Jan 2020

Key Skills:

Company Profile:

AstraZeneca Ltdarfix

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