• Analyst AR & Cash Applications - E2E Commercial-3 Jobs in Bangalore,India - 23835513

  • Diageo India Pvt Ltd
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Diageo is a global leader company in beverage alcohol with an outstanding collection of over 200 brands enjoyed in more than 180 countries We are home to over 30,000 talented people all working together to make Diageo one of the best and most respected consumer product companies Walk into any Diageo distillery, brewery or office anywhere in the world and youll meet teams of people who are very good at what they do and who enjoy doing it

Diageo Enterprise Operations provides a wide array of both financial and business services to Diageo markets and functions around the world Over the years the services offered have grown rapidly in terms of scale and scope, gradually moving toward higher value and more complex activities Now, with an increased focus on standardised end-to-end process excellence, Diageo Enterprise Operation is set to drive world class productivity, business agility and growth, liberating and equipping our markets to win

Diageo Enterprise Operations model is based around 5 global locations Budapest, Bogota, Nairobi, Manila, Bangalore Each of these centres has Sell to Cash Service Delivery team focused on delivering the STC Service to specific countries within the E2E Commercial Tower

The Process Excellence Accounts Receivable and Cash Applications Stream is part of the Sell to Cash (STC) process It ensures proper operation of processes from incoming fund allocation on customer ledger, customer ledger maintenance, credit blocked order release to dispute management and reporting

STC deals with some 25000 customers resulting in some 400000 orders and collection of around 9 billion GBP an annual base

The role involves performing credit release, accounts receivable, clearing and billing tasks for one or more markets

Provide world class support for the Customer Experience Team to ensure all orders, credit and debit notes are billed in time, incoming cash is timely allocated from bank account to customer ledger and within customer ledger, credit blocked orders are released with appropriate approvals, write offs and GL reconciliations happen in a timely manner with appropriate approvals

Accuracy, attention to detail
Ability to communicate clearly in English
Knowledge of or ability to learn STC process and systems
Understands and complies to controls in own area
Ability to effectively prioritise and deliver on promises
Proactive, solution-focused mind-set and positive can do attitude
Ability to take ownership for standardization, automation
Ability to work in often pressurized environment
Receptive to feedback and is willing to learn from mistakes
Active team player

Manage all Clearing and Billing tasks, immediately escalate issues
Manage customer ledger (cash and credit note allocation, up-to-date information about disputes, write offs, reconciliation)
Ensure all SAP documents (invoices, credit and debit notes) are billed and delivered to customers
Monitor interfaces, resolve all interface and EDI related issues
Raise and respond to Internal Query Management ticket on time as appropriate in order to drive customer queries towards resolution (eg price, delivery, A&P, rebate related deductions)
Manage relationship with STC Customer Experience Team
Maintain Desktop Training Procedures
Continuously support standardization and automation, system and process improvement initiatives
Actively promote the CARM (Sarbanes Oxley)/Control agenda
Support other STC processing activities (customer data, order entry, price and delivery credit note creation, customer spend, rebate processing)
Execute Anti-Money Laundering and OFAC checks as appropriate
Reporting (daily, weekly and monthly reports)
Any other tasks requested by line manager

Unallocated Cash
Ledger Quality untexted, unreasoncoded items
Timely credit blocked order release according to market needs and 3PL order transfer timelines
Timely direct debit and outgoing payment runs according to market needs
SLAs
No hidden operational risks and issues
No control failures

Essential

High accuracy
Fluent English language skills company language
Solid PC literacy, strong Excel skills

Desirable

College or university Degree
Experience in a Finance / Accounts Receivable role
STC process knowledge and working experience
System skills (SAP Order to Cash knowledge)

Lack of English language knowledge
Lack of accuracy, attention to details
Difficulties in setting priorities and in working independently
Difficulties with demonstrating ownership
Not a team player

Full time role, flexibility needed according to time zone of serviced markets

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry :
  • Other Accounting
  • Functional Area : Accounting/Tax/Company Secretary/Audit
    Role :
  • Salary : As per Industry Standards
    Deadline : 15th Apr 2020

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