• AML Sr. Process Manager- Senior Associate Jobs in United States Of America - 25674526

  • CAPITAL ONE FINANCIAL SERVICES CLIENT
  • United States Of America, Usa
  • Save Job
  • 1 - 4 Years
  • Posted : above 1 month

Job Description:

At Capital One, were building a leading information-based technology company Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking We measure our efforts by the success our customers enjoy and the advocacy they exhibit We are succeeding because they are succeeding

Guided by our shared values, we thrive in an environment where collaboration and openness are valued We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results We elevate each other and obsess about doing the right thing Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams Together, we are on a quest to change banking for good

AML Sr Process Manager- Senior Associate



Monitor, report and plan process improvement or redesign initiatives, and make recommendations on changes Collect and analyze data for supporting recommendations and manage formal process documents Collaborate on project teams and broader enterprise initiatives to represent business for changes that may impact department processes

General Responsibilities

Day to day oversight of multiple processes monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Risk office, BRO and management; make final recommendations for approval on changes

Help monitor and maintain consistent FTE tracking at a granular level

Accurately report on where the queues are at and forecast where they will be in the near future

Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review

Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the process by asking the right questions and identify/ involve the right stakeholders to correct breakdowns

Maintain formal process documents (eg procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams)

Collaborate on larger initiatives, including representing department on broader change control forums for input and to represent department interests; may challenge forum decisions if project outcome impacts department processes May participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts

Coach and train junior PM levels on processes, performance targets and goals

Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level

May direct the work of associates, including performance management, hire and fire responsibilities

May perform process or parts of the process as needed

Basic Qualifications

High School Diploma, GED or equivalent certification

At least two years of experience in Business Process Management or Project Management or Relationship Management or Risk Management

Preferred Qualifications

Bachelors Degree

Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

At least 1 year of Anti-Money Laundering, or 1 year of Fraud experience

Proficient in Microsoft Office, particularly Excel (including pivot tables, formulas, and basic reporting skills)

Proficient in GSuite

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law Capital One promotes a drug-free workplace Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodationcapitalonecom All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations

For technical support or questions about Capital Ones recruiting process, please send an email to Careerscapitalonecom

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site

Capital One Financial is made up of several different entities Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp (COPSSC)

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Others - other Industry
Functional Area : HR / Administration / IR
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 15th Jul 2020

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