• American Express - Senior Infrastructure Engineer I Jobs in Gurgaon,India

  • American Express
  • Save Job
  • 12 - 15 Years
  • Posted : above 1 month

Job Description:

A) Millions of customers depend on our infrastructure, we depend on you

- The success of our entire company rests on our systems, networks, and people Our Infrastructure engineers know that delivering on that promise takes a robust, scalable and efficient Infrastructure So if youre an expert on infrastructure and know the value of supporting technology and the people who depend on it, build your career here

B) Build a strong infrastructure and a solid career

- The best infrastructure isnt built in a day or even a year and its certainly not built without a team

Functional Description The Storage Operations team is part of Converged Infrastructure and provides 7x24x365 management and support for American Express enterprise storage

Purpose of the Role

- The Senior Infrastructure Engineer position will provide day to day operational leadership and support for storage administration and automation initiatives

-This team manages storage throughout the delivery lifecycle and executes automation-led daily operations, including the deployment of new storage infrastructure and delivery of reliable, scalable and cost-effective storage solutions

Key Responsibilities

- Lead delivery, support and maintenance of storage solutions and tools

- Lead delivery of storage administration and configuration, including provisioning and de-provisioning of SAN, NAS, Object, Backup, and Software-defined Storage

- Lead the conceptualization, framework, development & delivery of automation to deliver routine tasks like provisioning, monitoring, as well as new capabilities enhancing customer experience, productivity, and overall availability of storage systems

- Manage capacity, performance, reporting and availability of enterprise storage solutions, including active system monitoring and management

- Lead infrastructure issue resolution support, including problem analysis and development of problem circumvention solutions Strong troubleshooting skills are preferred

- Deployment and validation of system changes including scheduled and emergency maintenance, patch management and upgrades to storage infrastructure

- Partner to perform due diligence on new storage products, architecture, solutions, tools and standing-up the service offering Perform operational readiness testing of new and changed infrastructure

- Ensure infrastructure is managed and operated in accordance to AXP policies and standards, including Security Compliance

Note Schedule may be a non-standard workweek to ensure 24x7 coverage

Critical Factors to Success

- Possesses good technical knowledge of Storage, Switching and Servers, including EMC VMAX V3 (All FLASH), NetApp NAS on AFF & FAS arrays (ONTAP), Data Domain, Elastic Cloud Storage Appliances, Oracle zFS, UNITY, OpenStack, Red Hat Linux, Cinder, etc

- Possesses strong knowledge and being an SME for scripting languages, such as Python, Powershell, Angular, REACT/Java, and have good subject matter understanding of Storage products- RestAPIs and native CLI capabilities

- Preference is given to candidates with good knowledge and understanding of the Storage Technology landscape of industry products, architectures, and solutions in the context of Software-defined Storage (VxFLEX OS), Scale-out SAN / NAS and Hyper-converged products (eg Nutanix, Cohesity)


A) Past Experience

- 12+ years of proven experience of managing NAS, SAN, MDS, Backups and Object Storage products, including hardware deployments, configuration, performance management, and troubleshooting (example - VMAX, NetApp, Cohesity, Data Domain, UNITY, ZFS, ECS, etc)

- 8+ years of core experience with enterprise tools to manage Storage Alerting, Threshold monitoring, Performance, Capacity trending, Utilization reporting, etc (eg Unisphere, ONTAP, OCUM/OPM, iCinga, ServiceNow)

- 5+ years of experience with Automation, driving the development of self-healing and self-service utilities stitched via API integration or front-end GUI interfaces (eg Python, Powershell, Angular, REACT, Scripting, RestAPIs, etc)

B) Academic Background Bachelors degree in Computer Science / Management Information Systems, or equivalent experience preferred

C) Functional Skills/Capabilities

- Self-motivated with strong communication skills, both verbal and written

- Ability to handle multiple tasks, set priorities, schedule, and meet deadlines (work under pressure and prioritize tasks)

D) Technical Skills/Capabilities

- Good knowledge of Storage Infrastructure, including new X-86 based products, Cloud environment, and Automation tools

- Able to write Scripts in Python, Powershell, or equivalent to deliver automation for recurrent Storage tasks and optimization, and new utilities enhancing productivity, systems availability, and customer journeys

E) Knowledge of Platforms

- Possesses good technical knowledge of Storage, Switching and Servers, including EMC VMAX V3 (All FLASH), NetApp NAS on AFF & FAS arrays (ONTAP), Data Domain, Elastic Cloud Storage Appliances, Oracle zFS, UNITY, Cohesity, OpenStack, Cinder, etc

- Good knowledge of Storage commissioning and decommissioning, Protocols (FC, NFS, CIFS), Hosting & Backup environment, SAN FC/IP Switches, Scripting tools, ServiceNow, etc

F) Behavioral Skills/Capabilities

Set The Agenda Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

Bring Others With You Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

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Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 11th Mar 2020

Key Skills:

Company Profile:

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