• American Express Marketing Analyst Digital Data Management Information System Jobs in Gurgaon,India

  • American Express
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

Why American Express?

There- s a difference between having a job and making a differenceAmerican Express has been making a difference in people- s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards

We- ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community

And when theyre ready to take on a new career path, we- re right there with them, giving them the guidance and momentum into the best future they envision

Function Description

- With a focus on digitization, innovation, and analytics, the Enterprise Digital Analytics (EDA) team creates central, scalable platforms and customer experiences to help markets across all of these priorities Charter is to drive scale for the business, and accelerate innovation for both immediate impact as well as long-term transformation of our business

- A unique aspect of EDA is the integration of diverse skills across all of its remit EDA has a very broad range of responsibilities, resulting in a broad range of initiatives around the world

- The American Express Enterprise Digital Member Experiences teams centralize web, mobile and push digital product management activities to support our businesses across the enterprise The focus of this collaborative team is to drive growth via digital user experiences, marketing, strategy, and analytics

- The team specializes in using data around digital product usage to drive improvements in the customer experience to deliver higher satisfaction and business value The role also focuses on driving usage of digital products like Mobile App by recommending data drive feature additions using data from other offline channels

Purpose of the Role

- Deliver Digital Information, BI & Reporting along with Digital Data Products & Capabilities that would play a key role in establishing capabilities based on Big Data

Responsibilities

- Create, enhance and maintain data & reporting capabilities on big data environment that house various digital portfolio performance metrics focused on the product & marketing roadmap for Customer and Prospect Digital products

- Handle manipulation of large datasets on SAS, Teradata and Hadoop to ensure faster data analysis

- Understand business objectives, convert it to data requirements & technical needs and get it implemented by technology partners

- Leverage Excel VBA automation to deliver exec level dashboards & business reporting

- Explore & leverage different business intelligence tools like Tableau & custom tools to create and manage various business intelligence reports/dashboards for different product managers

Critical Factors to Success

Business Outcomes

- Able to deliver best in class analytics for our business partners

- Enterprise thinking with good data management skills

- Bring innovative solutions to complex business problems

Leadership Outcomes

- Put enterprise thinking first, connect the role- s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders

- Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings

- Demonstrate learning agility, make decisions quickly and with the highest level of integrity

- Lead with a digital mindset and deliver the world- s best customer experiences every day

Qualifications

Past Experience

- 1-3 years experience in data management, business reporting and BI

Academic Background

- Advanced degree in computer science, IT or management from premium institute

Functional/Technical Skills & Capabilities

- Strong knowledge of statistical software (SAS/Python) and manipulating large and complex data

- Strong SQL/HIVE skills and experience with UNIX utilities Experience with Cornerstone/Teradata

Preferred

- Expert in driving automation with Excel VBA coding

- Experience in Tableau will be preferred

Knowledge of Platforms

- Hadoop

- Bigdata - Cornerstone

- Teradata

Job type- Permanent

Industry Type - Technology

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Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

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