• American Express - Business Analyst - MIS & Advance Analytics Jobs in Gurgaon,India - 24759860

  • American Express
  • Save Job
  • 1 - 4 Years
  • Posted : above 1 month

Job Description:

Why American Express?

- Theres a difference between having a job and making a difference

- American Express has been making a difference in peoples lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards

- We- ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community

- And when they- re ready to take on a new career path, we- re right there with them, giving them the guidance and momentum into the best future they envision

Function Description

- The GSG MIS & Advanced Analytics team is the primary point of contact for all GSG information needs and is responsible for providing actionable Insights to help support decision making with regards to servicing and customer experience through advanced analytics/ MIS The team has a global footprint and this position will be based out of the American Express Service Center in Gurgaon, India

Purpose of the Role

- Create significant value for business stakeholders by leveraging Big Data tools & capabilities to solve critical business problems within the business unit

Responsibilites

- Ability to translate data into actionable insights through strong process knowledge, analytics and partner relationships

- Regularly engage with business teams & stakeholders to understand their needs and imperatives and operationalize a customer servicing & analytics framework relevant in the space

- Conceptualize, test and prototype beta versions of algorithms independently working along with business counterparts in larger GSG organization and generate value for them

- Effectively collaborate with all levels of the organization across multiple time zones and regions

- Addressing information gaps by providing insightful analytics towards generating value for the customers and GSG

- Working independently assuming responsibility for the development, validation and implementation of projects

- Participate on global teams evaluating processes and making suggestions for process and system improvements

- Enabling business user self-service through creation of MIS capabilities

Qualifications

Critical Factors to Success

- Providing into actionable insights through understanding data and strong process knowledge

- Enabling business user self-service through creation of MIS capabilities

- Regularly engage with business teams & stakeholders to understand their needs and imperatives and operationalize a customer servicing & analytics framework relevant in the space

Past Experience

- Excellent Programming Skills on SQL/Teradata/Hive/Tableau is essential with good understanding of Big Data,

Academic Background

- Post-graduate degree from a university of repute in quantitative field will be an added advantage

- Knowledge in Statistical sciences/ Operations Research/ Quantitative methods is preferred

Functional Skills/Capabilities

- In-depth knowledge of business/ servicing processes across card member life-cycle

Technical Skills/Capabilities

- Demonstrable experience on Business intelligence and visualization tools is good to have

- Excellent Programming Skills on SQL/Teradata/Hive/Tableau is essential with good understanding of Big Data ecosystems

Knowledge of Platforms

- HIVE SQL, Tableau, SQL, Teradata, Python

Job type- Permanent

Industry Type - Finance

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Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 02nd May 2020

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