• American Express - Business Analyst/Assistant Manager - US Consumer New Accounts Team Jobs in Gurgaon,India

  • American Express
  • Save Job
  • 1 - 5 Years
  • Posted : above 1 month

Job Description:

Job Description

Function Description

The US Consumer New Accounts team within CFR is responsible for developing and implementing Underwriting Strategies for prospects and customers The team works very closely with marketing, decision science, and technology teams to develop, implement, monitor and manage underwriting strategies

- The CFR team helps drive profitable business growth by reducing the risk of fraud and maintaining our customers confidence in the security of our products It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending and provide a world-class customer experience

- The team leads efforts that leverage data and digital advancements to improve service and risk management as well as enable commerce and drive innovation CFR is responsible for developing and monitoring statistical models for predicting individual and commercial behaviors such as credit risk, fraud risk, spending and revolve These models are used for key business decisions made across the customer life cycle to manage risk and accelerate profitable business growth Underpinning our growth as a companies are the tools and capabilities that ensure we prudently take and manage risk in a viable way

Purpose of the Role

A role with US Consumer New Accounts within CFR at American Express offers the unique opportunity to work on developing profitable New Account Underwriting Strategies (Economic Logic) for US The team works very closely with US Risk teams, Decision Science and Technology teams to implement, monitor and manage the strategies & processes


1 Enhance existing New Accounts underwriting strategies

2 Drive profitable strategies at acquisition driven by economics of life time value

3 Elevate customer experience by providing seamless underwriting and on-boarding experience

4 Continuous monitoring of risk trends across the portfolio and more specifically for marginal population

5 Perform root cause analyses of concerning trends and identify performance drivers

6 Ensure adherence to compliance

7 Collaborate with multiple partners including enterprise digital analytics, new accounts decision science, new accounts operations, GSN etc

Critical Factors to Success

- Ability to prioritize across multiple requests and continuously manage partner expectations

- Ability to structure highly unstructured requests and convert the available information to into business implications and insights


Past Experience

- 1+ Years of Relevant/Related Work Experience with Consistent Track Record Of Strong Performance

Academic Background

- MBA, Masters Degree In Economics, Statistics Or Related Fields From Top Tier Institute

Functional Skills/Capabilities

- Ability To Drive Results

- Strong Analytical & Problem Solving Skills

- Excellent Communication and Relationship Building Skills

- Demonstrated Ability to Work Effectively Manage and Integrate With Cross-Functional Business Partners Worldwide

Technical Skills/Capabilities

- Advanced level used for Excel and PowerPoint

- Proficiency with Programming in SAS / SQL / HIVE

Knowledge of Platforms

- Experience working on Cornerstone

Behavioral Skills/Capabilities

- Enterprise Leadership Behaviors

- Set The Agenda Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

- Bring Others With You Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

- Do It The Right Way Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

Job type- Permanent

Industry Type - Operations

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Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 28th Jan 2020

Key Skills:

Company Profile:

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