• American Express - Account Manager - Sales Jobs in Kolkata,India

  • American Express

Job Description:

Function Description

- American Express India Business focus on providing payment solutions to our customers by delivering high quality and world class product and services

- AD (Corporate) team manages relationships with Large and Mid-Corporate accounts, drive growth, charge volume and profitability for the portfolio of accounts It involves Profitable acquisition and retention of corporate payment products under the overall portfolio umbrella Building and maintaining engagement with the C level management in organizations through regular account reviews and generation of partnership plans and consulting opportunities to deliver true value and take relationships forward

Purpose of the Role

- T&E and Non T&E spend (B2B) represents a key priority for Global Corporate Payment (GCP) and a critical growth enabler for the GCP business

Responsibilities

- This Position is for relationship management of large and mid-size Corporate accounts, drive growth, charge volume and profitability for the portfolio of accounts It involves Profitable acquisition and retention of corporate payment products under the overall portfolio umbrella

- This role is responsible for expanding T&E and B2B strategic partnerships, managing & growing existing partnerships, penetrating new vertical industries and playing a key role in driving the development of cutting-edge B2B financial and marketing solutions

- Building and maintaining engagement with the C level management in organizations through regular account reviews and generation of partnership plans and consulting opportunities to deliver true value and take relationships forward Ensuring that noise levels in key customers are suitably addressed through the servicing team while driving online initiatives like paperless statements, e remittance, work and online program management

Job Responsibilities

- Managing Global and Local Corporate accounts and being responsible to engagement, opportunity conversion, MIS reporting, ensuring deliverables & Internal and External communications

- Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCP value proposition

- Account reviews and Presentations to the key stakeholders to grow the overall relationship

- Leveraging industry knowledge and expertise in development of growth and retention strategies and delivery of insights to clients

- Achieve portfolio growth and retention targets

- Drive Online Program management and online capabilities to improve CHD and overall profitability of the Accounts

- Collaborating with World service to improve customer experience and reduce noise levels within the portfolio

- Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders

- Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions

- Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth

- Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients

- Identify and develop relationships with C level decision-makers within client organizations to influence program management and growth

- Interface with various divisions of American Express to develop and implement customized and strategic account plans For GCG programs maintain ongoing connect with the Global account managers to discuss local partnerships and expansion opportunities which could be influenced globally

This role may be subject to additional background verification checks

Qualifications

Critical Factors to Success

- Grow charge volume/discounted business volume and enhance share of wallet

- Drive account retention & account revenues with key customers/ partners

- Enhance engagement with key customers/partners through account reviews, partnership plans

- Understand the stated/unstated needs of the customer & influence effectively to design solutions oriented towards solving customer problems

Past Experience

- Sales background

- Payments knowledge

- T&E and B2B experience

Academic Background

- Post Graduation - MBA (Sales & Marketing), Graduation in science or commerce

Functional Skills/Capabilities

- In-depth understanding of clients, payments & market landscape

- Strategic account planning

- Understanding of financial basics

- In-depth knowledge of AXP products/ services to create a differentiated value

Technical Skills/Capabilities

- Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership

- Demands Courage Functional In-depth understanding of clients, payments & market landscape

- Strategic account planning Understanding of financial basics In-depth knowledge of AXP products/ services to create a differentiated value

Preferred

- Technical Execute end to end offers Negotiation enabled by data & analytics

- Consultative selling skills Handling objections

Job type- Permanent

Industry Type - Client Management & Sales

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Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

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