• AGM Pune OYO Home Jobs in Pune,India

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Job Description:

AGM Pune OYO Home - ( 19008979 )


OYO Homes come in all shapes, sizes, styles, interiors, geographies and complex operations

and our aim is to provide predictable guest experience to our guests It defines the way Indian

travelers stay out of their homes and find quality living spaces to stay in Our vision is to create

the most reliable and trusted property management company in the world which can acquire and

manage properties at large scale in all shapes, sizes and geography and provide the best

hospitality experience to our customers - both property owners and guests If youre excited,

passionate and ready to roll up your sleeves to build / be a part of world class function, this team

is the place to be

The role of the Assistant General Manager is at the core of our business This is ideal for an

individual with an entrepreneurial and process centric mindset

General Roles and Responsibilities include

Complete property management of 30-50 Homes, depending on geographical area and other


Ensuring great Guest Experience at the properties in the portfolio including call handling and

expectation setting for the guests

HK resource management - roster / leaves approval etc Vendor coordination for HK

availability and task assignment

Managing operational expenses for the property including ensuring timely bill payments

Managing laundry and linen count for the properties, inventory count for HK tool kits, chemicals

Ensuring proactive Repair & Maintenance and Pest Control for the properties

Handling Guest Escalations

Providing physical check-ins & check-outs for the guests and ensure properties are audited

post checkout

Auditing the housekeeping and infra health of the property and proactively solving for issues

Cash collection from Pay at Hotel guests and depositing on time Daily cash closing and

maintaining cash hygiene

Collecting and updating the relevant property data like maplinks, addresses, direction SMSes


Execution of peak management plan

Conducting post transformation audits of the properties

Required Skills

Problem solving, ready to be on field, take ownership in doing things

Good people management, team building and management skills

Strongly inclined to do high quality and impact work in and dynamic and unstructured


Eligibility Criteria

Should have 2-3 years of customer handling experience

Should have worked in hospitality/Sales sector

Fluent in English

Driving license and a two/four wheeler is a must

Important Notes

This is a field job and requires extensive travelling through out the day Availability on

calls on 24*7 basis might be required

Primary Location IN-MH-Pune

Designation OPERATIONS

Education Level Bachelors Degree

Job Posting Aug 29, 2019, 42853 PM

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality, Catering/Food Services/Restaurant
Functional Area : HR / Administration / IR
Role : Purchasing/Sourcing
Salary : As per Industry Standards
Deadline : 14th Mar 2020

Key Skills:

Company Profile:


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