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Job Description:

AGM - Goa - ( 19009404 )


Maximize GMV while delivering great Customer Experience

1 Drive Business

For OYO, managing portfolio of OYO properties ~ 5-7 properties

Ensuring correct occupancy by performing checks for revenue

Checking availability on daily basis

2 Operations

Property Brilliance Auditing and performing quality checks by property visits and checking room level infrastructure and amenities Checking kitchen inventory & toiletry stocks and ensuring timely replenishment

Service Excellence Training OYO staff towards processes adherence and hospitality

Owner Engagement Meeting owner and engaging in periodic service reviews

Guest engagement Ensuring a great customer experience and minimizing customer escalations

Revenue Management Providing inputs to Pricing team about local events

3 Skills Required

Strong willingness to work on the ground with customers

High on ownership and go getter attitude

Think on the feet to search for solutions

Strong communication

Process driven thinking

Problem solving ability; data driven and ability to work on MS Excel and Power point

Education Graduates (Preferably Hotel Management)

Work Experience 0-3 Years (Candidate should have hospitality/operations background Preferably Duty Managers, Restaurant Managers)

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality, Catering/Food Services/Restaurant
Functional Area : Hotel/Restaurant
Role : Food & Beverage
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:


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