• Account Specialist-Customer Service Jobs in United States Of America

  • L Oreal India Pvt Ltd
  • United States Of America, Usa

Job Description:

At least one year of related experience Experience with order management and/or experience in the consumer products industry
College degreed preferred or equivalent experience
Excellent verbal and written communication skills
Strong customer focus is required
Strong PC skills (MS Word, MS Excel, MS Outlook) SAP and Access experience a plus
Willingness to travel
Ability to manage multiple tasks and priorities
Strong organizational and time management skills required

1 Review, edit and maintain customer order requests Manage orders from receipt to delivery Process orders through EDI utilizing the SAP system

2 Create orders using Vendor Management Inventory system (Logility)

3 Respond to customer and or sales force inquiries, maintain order processing portfolio, problem resolving and provide various data reports

4 Work closely with the accounts and sales force to ensure customer satisfaction and Communicate with key personnel to obtain an understanding of the customer operations and business requirements

5 Interface with the various departments Inventory Management, Supply Chain, Finance, Credit & Collections, I&C, Sales and Sales Operations, Transportation and Distribution

6 Actively participate in cross-functional Logistics Teams to improve existing processes and prevent/eliminate deductions

7 Participate in Sales, Supply Chain teams and departmental meetings

8 Perform special projects or tasks as required

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Manufacturing/Industrial
Functional Area : Materials/Logistics/Supply Chain Mgmt/Procurement
Role : Supply Chain Management
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

L Oreal India Pvt Ltdarfix

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